Shipping Policy
Shipping Policy
Thank you for shopping at Amienv. Please take a moment to review our shipping terms and conditions.
Processing Time:
- Orders are processed within 1-1 business days after they are placed. This includes order verification, quality checks, and packaging. The cutoff time for processing orders each day is 5 PM (EST). We do not support shipping to multiple addresses in a single order.
- During peak periods, processing times may be extended.
- If your order has a tracking number assigned, it means your order has been processed and is now in transit.
- If there are any significant delays, we will notify you via email or telephone.
Shipping Method & Transit time:
- Shipping Method: FedEx/USPS/UPS.
- Transit Time: 1-1 business days , Please note that delivery delays may occasionally occur due to unforeseen circumstances.
- Shipping time refers to the duration it takes for items to travel from our fulfillment center to your delivery address.
- Therefore, from the moment you pay for this order, you may receive your package within 2-10 business days. We use this timeframe as a precaution to ensure your order delivers in time, but in most cases orders arrive well before the maximum time frame.
Shipping Rates & Delivery Estimates:
- Shipping Area: United States
- Shipping Fee: $3.5 per orders.
Shipment Confirmation & Order Tracking:
- Once your order has shipped, you will receive a shipment confirmation email with your tracking number.
- Tracking information will be active within 24 hours.
Loss and Damages:
- If you have not received your package after the maximum shipping time, please contact us support@amienv.com, and we will resend it to you.
- Please take a photo of the damaged package as evidence and refuse to accept it, and send it to our customer service at support@amienv.com, and we will resend it to you.
Tax:
- We do not collect tax on any orders.
Contact Us:
- Email: support@amienv.com
- Phone:484-610-7003
- Address: 2400 golf DR cincinnati OH 45239
Thank you for choosing Amienv. We appreciate your support and are committed to providing the best service!